Skip to content
English
Book a demo
  • There are no suggestions because the search field is empty.

The data I’m seeing isn’t correct

If you believe some of the data in your Sprift report isn’t correct, we’re here to help

What should I do?

Please email our Customer Success team at customer.success@sprift.com with details of the issue. This allows us to investigate quickly and accurately.

When emailing us, it’s helpful if you can include:

  • The property address or report reference

  • A brief description of what looks incorrect

  • Any screenshots or examples (if applicable)

What happens next?

Once we receive your email:

  1. Our Customer Success team will review the issue.

  2. If needed, they’ll flag it with our Data Team as a priority for further investigation.

  3. We’ll keep you updated throughout the process, providing regular updates while we investigate and work towards a resolution.

How long will it take?

Investigation times can vary depending on the nature of the issue, but we’ll always aim to resolve it as quickly as possible and keep you informed at every stage.

If you spot something that doesn’t look right, please don’t hesitate to get in touch - your feedback helps us keep our data accurate and up to date.